Everything you need to know before your first appointment.
No. You can book directly with us without a referral from your primary care doctor or any other provider.
Most patients are seen within 48 hours of booking. We offer same-week and next-day appointments for urgent cases.
Your first appointment is a comprehensive evaluation (60 minutes). Your provider will review your history, discuss your concerns, and work with you to create a personalized care plan. You won't leave without a clear next step.
Yes. We offer secure, HIPAA-compliant video appointments for all of our services — psychiatry, therapy, and medication management. All you need is a phone, tablet, or computer with a camera.
We accept most major insurances including Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, Humana, Medicare, Medicaid, Oscar, Optum, Tricare, and more. See the full list →
Your cost depends on your specific plan. Most insured patients pay between $0–$50 per visit as a copay. We'll verify your benefits before your first appointment so there are no surprises.
We offer transparent self-pay rates and sliding scale options for qualifying patients. Contact us at hello@arcadiaminds.com to discuss pricing before booking.
Yes. Once you book, we'll confirm your benefits and let you know your expected out-of-pocket cost before you come in.
Initial evaluations are 60 minutes. Follow-up medication management visits are 20–30 minutes. Therapy sessions are 45–60 minutes depending on your plan.
Yes. We offer integrated care — you can see a therapist and a psychiatric prescriber within the same practice, making coordination easy and seamless.
Absolutely. Finding the right fit matters. We'll make the transition seamless within our practice, and your records transfer automatically.
We ask for at least 24 hours' notice to avoid a late-cancellation fee. Life happens — just reach out as soon as you can and we'll work with you.
Yes. All of your information is protected under HIPAA. We never share your records without your written consent, except in situations required by law (e.g., imminent safety concerns).