Privacy Policy

1. Information We Collect

We collect only the information you voluntarily provide:

• Contact inquiries — name, email address, and message when you email us or submit a contact form
• Appointment requests — name, email, phone number, and reason for visit
• Assessment responses — if you complete a self-screening quiz, responses are processed locally in your browser and are never transmitted to or stored on our servers

We do not collect: payment information, health records, diagnostic information, or any data through automated tracking technologies.

2. No Tracking, No Third-Party Analytics

This website does not use:

• Google Analytics or any analytics platform
• Facebook Pixel or social media tracking
• Advertising networks or retargeting
• Third-party fonts or CDN-loaded scripts

All fonts, icons, and scripts are served directly from our own servers. We make no external calls that could track your visit.

3. Cookies

We use only essential session cookies required for the website to function (e.g., Ghost CMS session management). We do not use marketing, analytics, or preference cookies. No cookie consent banner is required because we do not set non-essential cookies.

4. How We Use Your Information

Information you provide is used only to:

• Respond to your inquiry or appointment request
• Coordinate scheduling and administrative communication
• Comply with applicable legal and regulatory requirements

We do not sell, rent, or share your information with third parties for marketing purposes.

5. HIPAA Notice

Arcadia Minds is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) — including any information that identifies you as a patient and relates to your health condition or care — is handled in strict accordance with HIPAA regulations.

Clinical communication, medical records, and patient information are managed through HIPAA-compliant systems, separate from this public website. Email communication through this site is used only for general inquiries and scheduling — not for the transmission of clinical or diagnostic information.

Upon becoming a patient, you will receive our full Notice of Privacy Practices as required by HIPAA, which describes in detail how your health information is used and protected.

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including TLS encryption for all data in transit. Our email infrastructure uses a compliant third-party provider operating under a Business Associate Agreement.

7. Your Rights

You have the right to:

• Request access to personal information we hold about you
• Request correction or deletion of your information
• Withdraw consent for email communication at any time

To exercise these rights, contact us at hello@arcadiaminds.com.

8. Children's Privacy

This website is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be noted with a revised "Last updated" date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or to exercise your rights:

Arcadia Minds
Email: hello@arcadiaminds.com